Terms & Conditions

Please read these terms carefully before engaging in any services with Agency Workplaces. By proceeding, you agree to the following terms and conditions which help ensure a transparent and professional partnership

Terms & Conditions

Booking & Payment

A non-refundable deposit or full payment is required to confirm your participation in any survey, recognition, or consulting service.
All fees must be settled before access to deliverables or reports is provided.

Rescheduling Policy

If you need to adjust your scheduled survey or consultation date, you may request one complimentary reschedule with at least 48 hours’ notice.
Cancellations or requests made within 48 hours may result in forfeiture of the booking fee.

Data Usage & Rights

All survey data, analytics, and recognition materials remain the property of Agency Workplaces.
You may use provided reports, badges, and assets for internal and marketing purposes in accordance with our brand guidelines.

Brand & Portfolio Use

Agency Workplaces may reference your participation or recognition status (e.g., “Recognized Agency 2025”) on our website, social channels, or marketing material.
If you wish to opt out, please submit a written request prior to publication.

Editing & Deliverables

All deliverables (e.g., reports, badges, summaries) include standard formatting and branding.
Requests for customization, reformatting, or extended analysis may incur additional costs and timelines.

Delivery Timeline

Survey results and recognition outcomes are typically shared within 3–5 business days after analysis closure, unless otherwise stated in writing.

Data Storage

Survey and result data are securely stored for 30 days post-delivery.
Please download or archive your files promptly. Extended storage may require a maintenance agreement.

Liability Limitations

Agency Workplaces is not liable for interruptions or delays caused by third-party systems, client-side data errors, or force majeure events (e.g., technical failures, internet outages, natural disruptions).

Conduct & Confidentiality

We expect all participating clients and representatives to maintain professional communication throughout the engagement.
All client data is treated with strict confidentiality and handled per our Privacy Policy.

Agreement Acceptance

Engaging with Agency Workplaces — including booking a survey, submitting a nomination, or making payment — constitutes acceptance of these terms and conditions.